Part 1: Figure Out What To Ask
Customer Discovery 101
Introduction to Customer Discovery
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Part 1: Prepare Your Data
Part 1: Craft a Jobs To Be Done Statement
Part 2: Build Customer Personas
Getting Started
Part 2: Find People to Interview
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Part 1: List Your Assumptions
Part 2: Identify Themes and Patterns
Part 3: Validate/Invalidate Your Assumptions
Step 1: Identify Critical Assumptions
Part 2: Rack and Stack Your Assumptions
Part 3: Define Competitors' Value
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Part 3: Conduct Customer Interviews
Part 4: Define Your Value Proposition
Step 2: Interview Potential Customers
Part 1: Figure Out What To Ask
Final Survey
Step 3: Analyze Customer Feedback
Step 4: Define Who, What, and Why
Next Steps
Resources
Help
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